Refund policy

 

REFUND POLICY

Refunds do not apply to the following goods: Digital goods: ebooks and audiobooks. These are instant downloads.

Please choose carefully. An exchange will be made if you receive the wrong digital file. If you buy a duplicate item within 48 hours of the first purchase, the duplicate item will be refunded.

Refunds for physical goods.

Returns are given for faulty items if you contact us within 7 days of receiving item (according to the tracking).

For refund queries, please email brayleeparkinson@brayleeparknson.com within 7 days of receiving your product (according to the tracking). Please use the subject "returns" and include your name, order number, and reason for return, and photographs of faulty item. If the item is faulty, we will refund or resend your goods - your choice. We want you to be happy!